Business Development Services
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Software Systems Development |
Many of us at Northwest Technology Resources have spent the last 5+ years in the CRM industry working to design, develop, market and sell an Outlook based CRM package. We lead the CRM product development process including: product feature analysis, product design, development, testing, product documentation, support and eventually sales.
We will employ any of the following services to whatever degree is appropriate for the current state your CRM project. When engaged from the beginning of your project, we will typically use the following steps in working with you to reach your CRM goals.
Understanding your existing sales and related processes is key to achieving a successful CRM implementation.
Clearly defining CRM requirements is essential to effectively analyzing CRM product alternatives regardless of whether you are considering using in-house tools/development or purchasing a commercially available CRM package. We will work together with you to:
We will work together with you to analyze appropriate CRM product alternatives. Utilizing our understanding of the CRM market we will help you select the most cost effective solution to maximize the efficiency and effectiveness of your sales organization.
Once your CRM product is selected then our team will assist your technical staff in implementation and required customizations.
Implementation and training are key to getting your staff to gracefully transition to your new CRM system and to effectively use the product so that your organization maximizes the return on your investment.
Contact us to see where we may assist you with your CRM process analysis and implementation.
topStreamlining business processes is essential in today’s competitive business environment. Implementing appropriately designed automated workflow processes is a cost effective to improving your business efficiency. We will employ any of the following services to whatever degree is appropriate for the current state of your workflow project. When engaged from the beginning of your project, we will typically use the following steps in working with you to reach your workflow goals.
Understanding your target workflow business process is key to achieving a successful workflow implementation.
Clearly defining workflow requirements is essential to effectively analyzing workflow product alternatives regardless of whether you are considering using in-house tools/development or purchasing a commercially available workflow package. We will work together with you to:
Our product strength in the workflow space can be very effective in working together with you to analyze appropriate workflow product alternatives and to select the most cost effective solution to maximize the efficiency and effectiveness of your business process(es).
Once your workflow product is selected then our team will assist your technical staff in implementation and required customizations.
Implementation and training are key to getting your staff to gracefully transition to your new workflow system and to effectively use the product so that your organization maximizes the return on your investment.
Contact us (or email) to see where we may assist you with your workflow process analysis and implementation.
topEvery business is a system… a process that produces revenue. Every business has constraints. There is always one critical constraint that throttles the revenue producing capacity of the business system. Other non-critical constraints can be made more efficient but the revenue producing capability of the business system will not change until the critical constraint is identified, addressed and “broken”. As your critical constraint is made more efficient your revenue will correspondingly increase until your critical constraint changes to another function within your business system. This cycle of identifying and breaking the critical constraint is a continuous process as your business matures.
We assist our customers with the following services directed at maximizing the revenue producing capacity of your business:
This process of measuring, identifying and breaking the critical constraint to your business system is simple in concept but very profound in its effect on the revenue producing capacity of your business system.
Contact us to see where we may assist you in maximizing the revenue from your business system.
topToday’s economic pressures have resulted in ever increasing pressure on overhead internal IT staff. Competitive pressures to increase the business revenue and market share necessitate renewed IT systems to help gain a competitive edge. Decrease internal IT staff spending and enhance your IT systems to stay competitive - a dilemma not easily resolved… until now!
The internet and advances in electronic communications have opened the doors to new thoughts and new approaches. Employing offshore IT development resources is now a very viable alternative, a reality to remaining competitive in today’s declining economic conditions. Consider this:
Offshore staffing rates are a fraction of typical internal IT staff rates. Often, for the price of one onshore IT consultant, you can deploy an entire offshore team. To take advantage of these offshore labor rates the company very effectively utilizes a senior onsite person to provide customer interface and coordination with the offshore team. Your one local senior IT person simplifies your interface and streamlines the project team for maximum efficiency.
Many alternatives and staffing configurations are possible with this offshore company:
Contact us for your IT staffing requirements.
topIf you are taking a fresh look at your business systems and would like assistance analyzing appropriate alternatives, we can help.
Sometimes manual is better, less is sometimes more! We can help look at your business and proposed systems to determine the most cost effective approach (make/buy/keep existing).
Contact us for business case analysis.
topA new IT system is only as its ability to support the functional requirements of your business. There are, of course, other success factors but this one is critical! Here is how we assist you:
Contact us for Functional Analysis and Design services.
topWorkflow systems provide significant opportunities to maximize an organization’s efficiency. Eliminate manual routing to allow your staff to focus on critical issues of your business instead of worrying about something “falling through the cracks” of a manual process. If you need help with your Workflow Process Analysis & Implementation effort, we can support you.
Northwest Technology Resources is a certified product reseller of the Outlook based TeamScope TeamWork workflow product and a certified TeamScope solution provider.
We specialize in implementing workflow applications within the Microsoft Outlook and Exchange environment. Outlook based systems simplify the interface for users while providing nearly limitless possibilities for integration with other systems within your organization. The architecture of TeamWork also nicely supports automated lookups and data feeds which greatly reduces human error.
TeamWork basic workflow is operational right out of the box. If you need the product adapted to your specific business needs, customization is straightforward and easily implemented by our team.
Please Contact us for:
We spent the last four years designing and developing a complete award winning CRM product utilizing:
If you use Microsoft Outlook for email the chances are that your employees view Outlook as their primary computer interface. Microsoft has designed Outlook as a very robust and flexible application platform that is very extendable to accommodate most applications or interfaces. Outlook can be your “home base” for:
Contact us if you need to extend the functionality of Microsoft Outlook.
If you would like your application interface to be integrated within your Outlook environment, contact us to discuss your thoughts and desired application deliverables.
topImagine for a moment the digital and graphic displays of a modern jet. These displays provide real-time visibility of the state of the systems elsewhere in the aircraft. You can have the same type of real-time digital and graphic displays on the state of your various business functions and departments displayed right within your Microsoft Outlook interface (no separate applications).
Digital Dashboards are available today and provide a very powerful tool for data access and display (right from within Outlook!) For a simple example, click on your “Outlook Today” folder – it’s a Digital Dashboard to display a summary of your Outlook data.
Data can be retrieved from:
Your Outlook window can be divided up (like a dashboard) to support the display of many different:
You will find this Digital Dashboard technology to be very powerful for rapid delivery of critical information right to your Microsoft Outlook application interface.
Our Digital Dashboard services include:
Contact us for to discuss your Digital Dashboard requirements.
topMicrosoft Exchange is a very powerful repository of unstructured data. It has been designed as a platform capable of hosting a wide variety of applications and data repositories. Exchange is widely used as an email routing engine but that is just the beginning. Exchange Public Folders open up a whole new world of collaborative application possibilities. These Public Folders not only can hold all the normal Outlook form types (Contact, Journal, Task, Email) but also a very wide variety of documents and files (like: Word, Excel, text, graphics). The Exchange Folder Events service can be used for automated background processing of folder items, even populating of a SQL database with selected information from the folder contents.
We can help you with Exchange based:
Contact us for to discuss your Exchange development requirements.
topApplication development and deployment using Microsoft technologies has become a mainstay for corporate applications both large and small. Projects of all sizes are welcome. We have a number of resources available to us to satisfy your application development requirements. Depending on your application requirements, delivery timing requirements and project size we help you:
Contact us for projects that require development in any of these languages.
topMicrosoft Office (Word, Excel, Outlook, etc) combine to form a very powerful and flexible application platform for delivering end-user applications and data displays. Whether used alone or integrated together the functionality of these applications is usually only limited my one’s imagination and creativity. Delivery of corporate data to the desktop with sophisticated analysis and formatting all within a familiar end-user interface is now possible.
Each of these applications contains their own powerful internal programming language call Visual Basic for Applications (VBA). Depending on your application requirements and implementation plan we also have the option of using the Microsoft COM Add-in technology. Both technologies have strengths, what we use depends on your application needs.
Consider the power of:We would be happy to discuss your thoughts, ideas and information requirements with you.
Contact us for design and implementation of your application requirements on the Microsoft Office platform.
topData storage and retrieval is critical to every application. SQL Server is at the heart of data management in the Microsoft development environment. Whether it is corporate centralized data on SQL Server or local data on MSDE we can assist you in:
Contact us for design and implementation of your application requirements
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